CV

Education

Senior Librarian, Research & Data Services (April 2024 - Present)
Data Services Librarian (June 2021 - March 2024)

Provided research and data support to SMU community throughout the research lifecycle, primarily on data collection and analysis. Conducted multiple coding for research workshops in Python and R with consistently satisfactory feedback from participants (>86% participants would recommend the workshop to others)
Led and coordinated SMU Libraries’ inaugural AI hackathon 2023 which resulted in a research project to implement the winning prototype.
Founding member of SMU Researcher Club, an initiative to engage researcher staff in SMU to foster collaboration and knowledge sharing among researchers.

Librarian (February 2019 - June 2021)
Assistant Librarian (August 2015 - January 2019)

Designed and developed more than 30 information and digital literacy classes for undergraduates and postgraduates. On average, the classes received a 95% satisfaction rating based on students feedback.
Led a User Experience (UX) research project that evaluates the usability of the Library’s discovery platform and Subject Guides.
Developed and executed social media campaigns with the outreach team to promote the Library’s resources. The campaigns generated a 98% increase of followers to NTU Library’s Instagram account in just one year.
Developed final year project (FYP) collection database for Wee Kim Wee School of Communication and Information (WKWSCI) with communication subject librarian.
Helped expand the collaboration with NTU faculty to create and customize at least 100 course blogs and research websites to assist with the university’s teaching and research activities.

Library Executive (January 2013 - July 2015)

Contributed to the migration project of blogs@NTU from in-house hosting to a cloud-hosted solution; Drafted the ITQ technical requirements, conducted vendor evaluation, developed and executed the plan for change communication.
Developed WordPress self-help guides and conducted at least 10 customized WordPress workshops in total to NTU faculty, staff and students.
Provided technical customisations service and consultations to blogs@NTU projects.

Game Developer (September 2011 to December 2012)

Part of a small and agile team of three developers for the Facebook game “Social Life”.
Developed the integration with players’ Facebook account using Facebook API
Developed parts of the gameplay mechanics using ActionScript3, PHP, and JavaScript.
Developed the frontend user interface using HTML, CSS and JavaScript.
Designed and developed the tutorial section of the game to entice and teach new players.

Council Member of Library Association Singapore (LAS), Chair of the IT Committee (June 2019 - May 2023)